Desjardins Settlement

Welcome to the official Desjardins Settlement Website

Summary of class actions

    • Desjardins Group has reached an out-of-court settlement with the plaintiffs, who are represented by the law firms Siskinds Desmeules and Kugler Kandestin, in the class actions filed in connection with the privacy breach announced by Desjardins in 2019.
    • The settlement agreement is intended to resolve all claims related to the privacy breach by providing compensation to class members and releasing Desjardins from future lawsuits that relate to the privacy breach.
    • The settlement agreement was submitted to the Superior Court of Quebec for approval on May 24, 2022. The settlement was approved on June 14, 2022.
    • Class members do not need to take any action at this stage to be included in the authorized class actions or to receive compensation under the settlement. 
    • The claims period will gradually open for eligible individuals on July 21, 2022.
      • Members and clients will receive messages on AccèsD.
      • Current and former members and clients who don't use AccèsD and can be reached by mail will receive a letter in the mail.
      • Notices will also be published in major Canadian media outlets.
    • These notices will provide more information on how to make a claim under the settlement.
    • To receive an update when it is time for you to file a claim, you can register your email address by clicking the "Register for Updates" button.

Register for Updates

Class members

  • The group, known as a class, covered by the class actions includes anyone in Canada affected by the privacy breach publicly announced by Desjardins on June 20, 2019. 
  • Anyone covered by this definition, including former Desjardins members and clients, is automatically included in the class actions.
  • Class members are eligible to file claims for compensation under one of the following:
    • Subclass 1: means the subclass consisting of all Class Members. Each Subclass 1 Member who submits a Valid Claim will receive compensation for the loss of time incurred in connection with the Data Breach.
    • Subclass 2: means the subclass consisting of Class Members who have been or will be the subject of an Identity Theft since the Data Breach. Each Subclass 2 member who has submitted a Valid Claim will be entitled to a lump sum indemnity of up to $1,000, subject to the claims process and terms set out in the Administration Protocol, Schedule 5 of the Final Settlement Agreement.

PLEASE DO NOT CONTACT DESJARDINS OR THE COURTS FOR INFORMATION.

Key dates

The settlement is approved. Below are the next steps that will lead to the beginning of the claims process: 

  • The court approved the settlement on June 14, 2022.
  • The claims period will gradually open for eligible individuals on July 21, 2022.
    • Members and clients will receive messages on AccèsD.
    • Current and former members and clients who don't use AccèsD and can be reached by mail will receive a letter in the mail.
    • Notices will also be published in major Canadian media outlets.
  • These notices will provide more information on how to make a claim under the settlement.