Desjardins Settlement

Welcome to the official Desjardins Settlement Website

Summary of class actions

  • Desjardins Group has reached an out-of-court settlement with the plaintiffs, who are represented by the law firms Siskinds Desmeules and Kugler Kandestin, in the class actions filed in connection with the privacy breach announced by Desjardins in 2019. 
  • The settlement agreement is intended to resolve all claims related to the privacy breach by providing compensation to class members and releasing Desjardins from future lawsuits that relate to the privacy breach.
  • The settlement agreement will be submitted to the Superior Court of Quebec for approval on May 24, 2022. The court has authorized the class actions for settlement purposes only.
  • Class members do not need to take any action at this stage to be included in the authorized class actions or to receive compensation under the settlement if it is approved. 
  • To receive an update when it is time for you to file a claim, you can register your email address by clicking the "Register for Updates" button.   

Register for Updates

Class members

      • The group, known as a class, covered by the class actions includes anyone in Canada affected by the privacy breach publicly announced by Desjardins on June 20, 2019. 
      • Anyone covered by this definition, including former Desjardins members and clients, is automatically included in the class actions.
      • Class members can take the following actions at this stage:
Do Nothing If you are eligible and want to be included in the class and the Settlement (if approved), you do not need to do anything now.
Opt Out FAQ 11 April 8, 2022
Object FAQ 16 April 8, 2022


Key dates

There are still several steps before the settlement can be approved and the claims process can begin: 

  • The notice of the settlement approval hearing will be published in newspapers and for Desjardins members affected by the breach who use AccèsD will be informed directly on AccèsD
  • Class members had until April 8, 2022 to opt out of the class actions and the settlement, in which case they will not receive any compensation under the settlement if it is approved.
  • The court will hold a hearing on the application to approve the settlement and the class counsel legal fees on May 24, 2022.
  • The court will render a judgment on the application to approve the settlement and the class counsel’s legal fees.
  • If the settlement is approved by the court, the notice of settlement will be sent to members and clients affected by the breach on AccèsD or by mail and published in newspapers. This notice will have more information on how to make a claim under the settlement.
  • The claims period will open.