Important announcement (October 2023)
Payments via Interac e-Transfer to approved members of Subclass 1 (Loss Time) eligible for a maximum amount of $90 occurred between July 11 and July 13, 2023. All Interac e-Transfer communications were made by email and no text messages were sent. For those who wished to receive their payment by cheque, they were mailed no later than July 19, 2023.
For Class Members who were unable to deposit their e-Transfer at the time of initial distribution, RicePoint sent a second Interac e-Transfer between August 29 and 30, 2023. Interac e-Transfer was received by email and no text messages was sent.
For class members who were unable to deposit their e-Transfer during the July and August distribution, RicePoint will send a third and final Interac e-Transfer between October 26 and 27, 2023. The Interac e-Transfer will be received by email and no text messages will be sent. For members who have not received their cheque and have updated their address, a new cheque will be sent to them.
When you submitted your claim, you were asked to answer one of three (3) security questions. Your answer can only be letters and numbers and not contain accents, spaces or symbols. You will be asked to provide your answer to this question which is required to deposit the wire transfer into your account. If you enter the wrong answer three (3) times, your payment will be blocked.
If you have failed all three (3) attempts to collect your compensation, we invite you to follow these steps:
Contact RicePoint at 1-888-886-7164.
CAUTION: No text message will be sent to you.
You will not be asked for any other information when depositing the transfer in your account. The procedure will be identical to the one you usually follow to cash an Interac e-Transfer received by email.
Summary of class actions:
I do not want to participate in the Settlement.
You do not need to submit a claim, but you can no longer exclude yourself from the Class. The Settlement is binding on you unless you opted out by April 8, 2022. If you do not submit a claim, you will not receive compensation under the settlement.
What if I do not submit a claim or do nothing?
You will not receive compensation from the settlement.
PLEASE DO NOT CONTACT DESJARDINS OR THE COURTS FOR INFORMATION.
The settlement is approved by the court. Below are the key dates pertaining to the settlement and claims period: