Important announcement (January 2024)
Subclass 2:
Payments via Interac e-Transfer to approved members of Subclass 2 (Identity Theft) occurred on January 16, 2024. All Interac e-Transfer communications were made by email and not by text message. For those who asked to receive their payment by cheque, they were mailed no later than January 18, 2024.
When you submitted your claim and if you selected to be paid via Interac e-Transfer, you were asked to answer one of three (3) security questions. Your answer can only be letters and numbers and not contain accents, spaces or symbols. If you do not have auto deposit, you will be asked to provide your answer to this question which is required to deposit the e-Transfer into your account. If you enter the wrong answer three (3) times, your payment will be blocked.
If you do not recall your answer or all three (3) attempts to collect your compensation have failed, we invite you to follow these steps:
Contact RicePoint at 1-888-886-7164.
CAUTION: No text message will be sent to you.
You will not be asked for any other information when depositing the e-Transfer in your account. The procedure will be identical to the one you usually follow to cash an Interac e-Transfer received by email.
Subclass 1:
Payments via Interac e-Transfer to approved members of Subclass 1 (Loss Time) eligible for a maximum amount of $90 occurred between July 11 and July 13, 2023. All Interac e-Transfer communications were made by email and no text messages were sent. For those who asked to receive their payment by cheque, they were mailed by July 19, 2023.
For Class Members who were unable to deposit their e-Transfer at the time of initial distribution, RicePoint sent a second Interac e-Transfer between August 29 and 30, 2023. Interac e-Transfer was sent by email and no text messages were sent.
For class members who were unable to deposit their e-Transfer during the July and August 2023 distribution, RicePoint sent a third and final Interac e-Transfer on October 26, 2023. The Interac e-Transfer was sent by email. For members who have not cashed their e-Transfer and have updated their address, a cheque will be sent to you.
If you were unable to collect your compensation, we invite you to follow these steps:
Contact RicePoint at 1-888-886-7164.
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Summary of class actions:
I do not want to participate in the Settlement.
You do not need to submit a claim, but you can no longer exclude yourself from the Class. The Settlement is binding on you unless you opted out by April 8, 2022. If you do not submit a claim, you will not receive compensation under the settlement.
What if I do not submit a claim or do nothing?
You will not receive compensation from the settlement.
PLEASE DO NOT CONTACT DESJARDINS OR THE COURTS FOR INFORMATION.
The settlement is approved by the court. Below are the key dates pertaining to the settlement and claims period: